Modality Apps
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Previous incidents

January 2023
January 31, 2023
Downtime

Modality Apps Website is down

Modality Apps Website went down.

Resolved · 31 Jan at 01:50am SAST
January 29, 2023
Downtime

Xpert Decision Systems is down

Xpert Decision Systems went down.

Resolved · 29 Jan at 05:20am SAST
January 28, 2023
Downtime

Modality Apps Website is down

Modality Apps Website went down.

Resolved · 28 Jan at 01:52am SAST
January 26, 2023
Downtime

Mobiloan Dashboard is down

Mobiloan Dashboard went down.

Resolved · 26 Jan at 02:47pm SAST
January 25, 2023
Downtime

Xpert Decision Systems is down

Xpert Decision Systems went down.

Resolved · 25 Jan at 09:39am SAST
January 24, 2023
Downtime

Mobiloan Dashboard is down

Mobiloan Dashboard went down.

Resolved · 24 Jan at 07:40pm SAST
January 22, 2023
Downtime

Xpert Decision Systems is down

Xpert Decision Systems went down.

Resolved · 22 Jan at 05:17am SAST
January 20, 2023
Downtime

Mobiloan Dashboard is down

Mobiloan Dashboard went down.

Resolved · 21 Jan at 09:51am SAST
January 18, 2023
Downtime

Mobiloan Dashboard is down

Mobiloan Dashboard went down.

Resolved · 19 Jan at 05:58am SAST
Downtime

Modality Apps Website is down

Modality Apps Website went down.

Resolved · 18 Jan at 01:54am SAST
January 15, 2023
Downtime

Xpert Decision Systems is down

Xpert Decision Systems went down.

Resolved · 15 Jan at 05:15am SAST
January 14, 2023
Downtime

Amplifin Allps (web3) and GroupsRUS Production Server are down

GroupsRUS Production Server went down.

Resolved · 14 Jan at 05:28pm SAST
January 13, 2023
Downtime

GroupsRUS Production Server and Mobiloan Dashboard are down

GroupsRUS Production Server went down.

Resolved · 13 Jan at 04:34pm SAST
January 12, 2023
Downtime

Mobiloan Dashboard is down

Mobiloan Dashboard went down.

Resolved · 12 Jan at 11:22am SAST
January 11, 2023
Downtime

Modality Apps Website is down

Modality Apps Website went down.

Resolved · 11 Jan at 01:50am SAST
January 07, 2023
Downtime

Xpert Decision Systems and GroupsRUS Production Server are down

GroupsRUS Production Server went down.

Resolved · 9 Jan at 07:17am SAST
January 06, 2023
Downtime

GroupsRUS Production Server is down

GroupsRUS Production Server went down.

Resolved · 6 Jan at 02:40pm SAST
January 05, 2023
Downtime

GroupsRUS Production Server is down

GroupsRUS Production Server went down.

Resolved · 5 Jan at 12:18pm SAST
January 04, 2023
Downtime

GroupsRUS Production Server and Mobiloan Dashboard are down

Mobiloan Dashboard went down.

Resolved · 4 Jan at 03:00pm SAST
January 03, 2023
Degraded

XDS Service Degraded

There was a intermittent issue picked up at XDS causing enquiries to time out between 09:15 - 10:15 on 3 January 2023. The issue has been resolved the XDS team will monitor and investigate what caused the issue.

Resolved · 3 Jan at 10:54am SAST
January 01, 2023
Downtime

Xpert Decision Systems and GroupsRUS Production Server are down

Xpert Decision Systems went down.

Resolved · 2 Jan at 01:11am SAST
December 2022
December 29, 2022
Downtime

Modality Apps Website is down

Modality Apps Website went down.

Resolved · 29 Dec at 02:01am SAST
December 25, 2022
Downtime

Xpert Decision Systems is down

Xpert Decision Systems went down.

Resolved · 25 Dec at 05:16am SAST
December 22, 2022
Downtime

Modality Apps Website is down

Modality Apps Website went down.

Resolved · 22 Dec at 01:51am SAST
December 19, 2022
Downtime

Mobiloan Dashboard is down

Mobiloan Dashboard went down.

Resolved · 19 Dec at 11:15am SAST
December 18, 2022
Downtime

Xpert Decision Systems and GroupsRUS Production Server are down

Xpert Decision Systems went down.

Resolved · 19 Dec at 01:12am SAST
December 15, 2022
Downtime

GroupsRUS Production Server is down

GroupsRUS Production Server went down.

Resolved · 15 Dec at 01:38pm SAST
December 11, 2022
Downtime

Xpert Decision Systems is down

Xpert Decision Systems went down.

Resolved · 11 Dec at 05:18am SAST
December 10, 2022
Downtime

Modality Apps Website is down

Modality Apps Website went down.

Resolved · 10 Dec at 01:47am SAST
December 08, 2022
Downtime

Modality Apps Website is down

Modality Apps Website went down.

Resolved · 8 Dec at 01:57am SAST
December 06, 2022
Downtime

GroupsRUS Production Server and Modality Apps Website are down

GroupsRUS Production Server went down.

Resolved · 7 Dec at 01:50am SAST
December 05, 2022
Downtime

GroupsRUS Production Server is down

GroupsRUS Production Server went down.

Resolved · 5 Dec at 06:11pm SAST
December 04, 2022
Downtime

Xpert Decision Systems and Modality Apps Website are down

Xpert Decision Systems went down.

Resolved · 5 Dec at 01:46am SAST
December 02, 2022
Downtime

GroupsRUS Production Server is down

GroupsRUS Production Server went down.

Resolved · 2 Dec at 02:32pm SAST
December 01, 2022
Downtime

GroupsRUS Production Server is down

GroupsRUS Production Server went down.

Resolved · 1 Dec at 03:35am SAST
November 2022
November 30, 2022
Downtime

GroupsRUS Production Server and Modality Apps Website are down

GroupsRUS Production Server went down.

Resolved · 1 Dec at 01:50am SAST
November 28, 2022
Degraded

Amplifin DNS lookup failure

Amplifin is currently unable to resolve requests from certain host providers. This issue is effecting most central server related tasks performed by Mobiloan. e.g. EFT and Wallet payments, auto-receipting. Amplifin is still investigating the cause and will provide feedback.

We are working at coding a temporary alternative solution for payout only (as we deem this the most important function). We will keep you updated.

TEAM Mobiloan

Resolved · 29 Nov at 08:42am SAST
November 27, 2022
Downtime

Xpert Decision Systems is down

Xpert Decision Systems went down.

Resolved · 27 Nov at 05:21am SAST
November 24, 2022
Downtime

Sudonum Voice and SMS is down

Sudonum Voice and SMS went down.

Resolved · 24 Nov at 10:18pm SAST
November 22, 2022
Downtime

GroupsRUS Test Server is down

GroupsRUS Test Server went down.

Resolved · 22 Nov at 01:40am SAST
November 20, 2022
Downtime

Xpert Decision Systems is down

Xpert Decision Systems went down.

Resolved · 20 Nov at 05:15am SAST
November 15, 2022
Downtime

Xpert Decision Systems is down

Xpert Decision Systems went down.

Resolved · 15 Nov at 12:28pm SAST
November 14, 2022
Downtime

Mobiloan Dashboard is down

Mobiloan Dashboard went down.

Resolved · 14 Nov at 11:53am SAST
November 13, 2022
Downtime

Xpert Decision Systems, GroupsRUS Test Server, GroupsRUS Production Server, and 1 other service are down

Xpert Decision Systems went down.

Resolved · 13 Nov at 04:10pm SAST
November 11, 2022
Downtime

Mobiloan Dashboard is down

Mobiloan Dashboard went down.

Resolved · 11 Nov at 08:21am SAST
November 10, 2022
Downtime

Xpert Decision Systems is down

Xpert Decision Systems went down.

Resolved · 10 Nov at 06:45am SAST
November 06, 2022
Downtime

Xpert Decision Systems and Experian Credit Enquiry are down

Xpert Decision Systems went down.

Resolved · 6 Nov at 10:36pm SAST
November 02, 2022
Downtime

Xpert Decision Systems, GroupsRUS Test Server, Mobiloan Dashboard, and 1 other service are down

Xpert Decision Systems went down.

Resolved · 3 Nov at 05:40pm SAST