Modality Apps
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Previous incidents

December 2022
December 29, 2022
Downtime

Modality Apps Website is down

Modality Apps Website went down.

Resolved · 29 Dec at 02:01am SAST
December 25, 2022
Downtime

Xpert Decision Systems is down

Xpert Decision Systems went down.

Resolved · 25 Dec at 05:16am SAST
December 22, 2022
Downtime

Modality Apps Website is down

Modality Apps Website went down.

Resolved · 22 Dec at 01:51am SAST
December 19, 2022
Downtime

Mobiloan Dashboard is down

Mobiloan Dashboard went down.

Resolved · 19 Dec at 11:15am SAST
December 18, 2022
Downtime

Xpert Decision Systems and GroupsRUS Production Server are down

Xpert Decision Systems went down.

Resolved · 19 Dec at 01:12am SAST
December 15, 2022
Downtime

GroupsRUS Production Server is down

GroupsRUS Production Server went down.

Resolved · 15 Dec at 01:38pm SAST
December 11, 2022
Downtime

Xpert Decision Systems is down

Xpert Decision Systems went down.

Resolved · 11 Dec at 05:18am SAST
December 10, 2022
Downtime

Modality Apps Website is down

Modality Apps Website went down.

Resolved · 10 Dec at 01:47am SAST
December 08, 2022
Downtime

Modality Apps Website is down

Modality Apps Website went down.

Resolved · 8 Dec at 01:57am SAST
December 06, 2022
Downtime

GroupsRUS Production Server and Modality Apps Website are down

GroupsRUS Production Server went down.

Resolved · 7 Dec at 01:50am SAST
December 05, 2022
Downtime

GroupsRUS Production Server is down

GroupsRUS Production Server went down.

Resolved · 5 Dec at 06:11pm SAST
December 04, 2022
Downtime

Xpert Decision Systems and Modality Apps Website are down

Xpert Decision Systems went down.

Resolved · 5 Dec at 01:46am SAST
December 02, 2022
Downtime

GroupsRUS Production Server is down

GroupsRUS Production Server went down.

Resolved · 2 Dec at 02:32pm SAST
December 01, 2022
Downtime

GroupsRUS Production Server is down

GroupsRUS Production Server went down.

Resolved · 1 Dec at 03:35am SAST
November 2022
November 30, 2022
Downtime

GroupsRUS Production Server and Modality Apps Website are down

GroupsRUS Production Server went down.

Resolved · 1 Dec at 01:50am SAST
November 28, 2022
Degraded

Amplifin DNS lookup failure

Amplifin is currently unable to resolve requests from certain host providers. This issue is effecting most central server related tasks performed by Mobiloan. e.g. EFT and Wallet payments, auto-receipting. Amplifin is still investigating the cause and will provide feedback.

We are working at coding a temporary alternative solution for payout only (as we deem this the most important function). We will keep you updated.

TEAM Mobiloan

Resolved · 29 Nov at 08:42am SAST
November 27, 2022
Downtime

Xpert Decision Systems is down

Xpert Decision Systems went down.

Resolved · 27 Nov at 05:21am SAST
November 24, 2022
Downtime

Sudonum Voice and SMS is down

Sudonum Voice and SMS went down.

Resolved · 24 Nov at 10:18pm SAST
November 22, 2022
Downtime

GroupsRUS Test Server is down

GroupsRUS Test Server went down.

Resolved · 22 Nov at 01:40am SAST
November 20, 2022
Downtime

Xpert Decision Systems is down

Xpert Decision Systems went down.

Resolved · 20 Nov at 05:15am SAST
November 15, 2022
Downtime

Xpert Decision Systems is down

Xpert Decision Systems went down.

Resolved · 15 Nov at 12:28pm SAST
November 14, 2022
Downtime

Mobiloan Dashboard is down

Mobiloan Dashboard went down.

Resolved · 14 Nov at 11:53am SAST
November 13, 2022
Downtime

Xpert Decision Systems, GroupsRUS Test Server, GroupsRUS Production Server, and 1 other service are down

Xpert Decision Systems went down.

Resolved · 13 Nov at 04:10pm SAST
November 11, 2022
Downtime

Mobiloan Dashboard is down

Mobiloan Dashboard went down.

Resolved · 11 Nov at 08:21am SAST
November 10, 2022
Downtime

Xpert Decision Systems is down

Xpert Decision Systems went down.

Resolved · 10 Nov at 06:45am SAST
November 06, 2022
Downtime

Xpert Decision Systems and Experian Credit Enquiry are down

Xpert Decision Systems went down.

Resolved · 6 Nov at 10:36pm SAST
November 02, 2022
Downtime

Xpert Decision Systems, GroupsRUS Test Server, Mobiloan Dashboard, and 1 other service are down

Xpert Decision Systems went down.

Resolved · 3 Nov at 05:40pm SAST
October 2022
October 30, 2022
Downtime

Xpert Decision Systems is down

Xpert Decision Systems went down.

Resolved · 30 Oct at 05:17am SAST
October 27, 2022
Downtime

GroupsRUS Test Server is down

GroupsRUS Test Server went down.

Resolved · 27 Oct at 11:20pm SAST
October 24, 2022
Downtime

GroupsRUS Production Server and Modality Apps Website are down

GroupsRUS Production Server went down.

Resolved · 25 Oct at 02:05am SAST
October 23, 2022
Downtime

Xpert Decision Systems and GroupsRUS Production Server are down

GroupsRUS Production Server went down.

Resolved · 24 Oct at 01:50am SAST
October 22, 2022
Downtime

GroupsRUS Production Server is down

GroupsRUS Production Server went down.

Resolved · 23 Oct at 01:49am SAST
October 21, 2022
Downtime

GroupsRUS Production Server is down

GroupsRUS Production Server went down.

Resolved · 21 Oct at 10:36pm SAST
October 20, 2022
Downtime

Xpert Decision Systems and GroupsRUS Production Server are down

GroupsRUS Production Server went down.

Resolved · 20 Oct at 09:58pm SAST
October 18, 2022
Downtime

GroupsRUS Test Server and Mobiloan Dashboard are down

Mobiloan Dashboard went down.

Resolved · 19 Oct at 12:19am SAST
October 15, 2022
Downtime

Xpert Decision Systems and GroupsRUS Test Server are down

GroupsRUS Test Server went down.

Resolved · 17 Oct at 10:10am SAST
October 14, 2022
Downtime

GroupsRUS Production Server is down

GroupsRUS Production Server went down.

Resolved · 14 Oct at 02:03pm SAST
October 12, 2022
Downtime

Xpert Decision Systems is down

Xpert Decision Systems went down.

Resolved · 12 Oct at 12:58pm SAST