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Previous incidents

December 2025
December 08, 2025
Resolved

Mobiloan Website, Mobiloan Online Applications, and 1 other service are down

Mobiloan Website went down.

Resolved ·
December 05, 2025
Resolved

ZeroBouce.net is down

ZeroBouce.net went down.

Resolved ·
November 2025
November 28, 2025
Resolved

Xpert Decision Systems and GroupsRUS Production Server are down

GroupsRUS Production Server went down.

Resolved · 28 Nov at 09:24pm SAST
November 26, 2025
Resolved

Experian Credit Enquiry is down

Experian Credit Enquiry went down.

Resolved · 26 Nov at 10:45pm SAST
November 19, 2025
Resolved

Mobiloan Online Applications and Mobiloan Document Access are down

Mobiloan Document Access went down.

Resolved · 19 Nov at 08:14pm SAST
November 16, 2025
Resolved

Mobiloan Website, Mobiloan Online Applications, and 1 other service are down

Mobiloan Document Access went down.

Resolved · 16 Nov at 04:14am SAST
November 14, 2025
Resolved

Mobiloan Online Applications is down

Mobiloan Online Applications went down.

Resolved · 14 Nov at 11:53am SAST
November 12, 2025
Resolved

Mobiloan Website and Mobiloan Document Access are down

Mobiloan Website went down.

Resolved · 12 Nov at 06:07pm SAST
November 01, 2025
Resolved

GroupsRUS Production Server is down

GroupsRUS Production Server went down.

Resolved · 1 Nov at 09:02am SAST
October 2025
October 31, 2025
Resolved

GroupsRUS Production Server is down

GroupsRUS Production Server went down.

Resolved · 31 Oct at 02:53am SAST
October 30, 2025
Resolved

GroupsRUS Production Server is down

GroupsRUS Production Server went down.

Resolved · 31 Oct at 01:51am SAST
October 25, 2025
Resolved

Experian Credit Enquiry is down

Experian Credit Enquiry went down.

Resolved · 25 Oct at 11:00am SAST
October 23, 2025
Resolved

Mobiloan Website, Mobiloan Online Applications, and 1 other service are down

Mobiloan Document Access went down.

Resolved · 23 Oct at 12:34pm SAST
October 21, 2025
Resolved

Mobiloan Website, Mobiloan App Download, and 2 other services are down

Mobiloan App Download went down.

Resolved · 21 Oct at 10:20pm SAST
October 20, 2025
Resolved

Mobiloan Service Outage

Good day.

We regret to state that many of Mobiloan's services have been severely impacted by the international Amazon Web Services outage.

Such an event has been unprecedented.

It appears that their engineers are making progress in resolving the issue.

Please monitor for further updates: health.aws.amazon.com/health/status

Resolved · 21 Oct at 07:06am SAST
October 08, 2025
Resolved

Xpert Decision Systems is down

Xpert Decision Systems went down.

Resolved · 8 Oct at 01:51pm SAST
October 01, 2025
Resolved

GroupsRUS Production Server is down

GroupsRUS Production Server went down.

Resolved · 1 Oct at 08:39am SAST